Before Heading to CarMax Reno - it's worth giving a few quick facts about the Reno location and what makes it so great compared to other locations.
Where is CarMax Reno Located?
Phone Number: (775) 332-5312
Hours of Operation:
Car lot & showroom hours
Monday - Friday: 10AM - 9PM
Saturday: 9AM - 9PM
Sunday: 11AM - 7PM
Service Repair Hours
Monday - Friday: 7:30AM - 6PM
This location offers appointments and walk-ins, curbside purchases and curbside pickup, vehicle delivery within 60 miles, solo test drives, and a money-back guarantee.
NOTE: Stay informed on CarMax’s response to the COVID-19 pandemic at carmax.com.
What Are the Reviews Like for CarMax Reno?
Customers generally report having a good experience at the Reno CarMax retailer. The car buying experience depends largely on who the car salesman is. Those who are fortunate enough to work with a good sales associate will praise them and the customer service they received. Likewise, ending up with a rep who is only there to sell cars and is not helpful results in a poor review.
Below are ratings from reputable sources:
Yelp: 3 out of 5 stars
Several customers describe having an excellent buying experience, but a common complaint for this location was that their experience with the service department was frustrating. After purchasing vehicles from CarMax, many reported having to come back not long after to deal with repairs. These buyers fault CarMax since they claim to conduct a 125+ point inspection on all vehicles. Other buyers did not have a good experience when it came to their scheduled appointments being honored. They described showing up to the location and having to wait over an hour to be helped even with an appointment.
How Many Vehicles Does CarMax Reno Offer?
As of January 2021, CarMax Reno has an available inventory of 325 vehicles. Through some data analysis, we found that this retailer sells a wide range of makes, but the inventory is mostly Nissan vehicles. When it comes to the age and mileage of the cars, the majority of available vehicles are between model years 2017-2018 and have somewhere between 20,000 to 40,000 existing miles. Older vehicles with higher mileage, as well as newer vehicles with low mileage are also for sale at this location.
How Are Cars at CarMax Reno Priced?
Based on the chart below, most vehicles available at CarMax Reno range from $10,000 to $20,0000. More affordable vehicles you can expect to find are older or high mileage, sedan style vehicles like a 2013 Chevrolet Cruze with 68,000 miles. A car you can expect for around $20,000 would be a 2017 BMW 320 Series with around 23,000 miles. More expensive vehicles are new (2018+) luxury models (e.g. Land Rover, Mercedes Benz, Audi, etc), reliable makes such as Honda and Toyota, as well as large SUVs and trucks.
What Percentage of the Reno Car Market Does CarMax Reno Have?
We searched CarGurus to get an idea of how many cars CarMax has available compared to the nearest stores around the city center. CarGurus’ listings of used cars in the Reno area that are 2010 and newer, as well as under 100,000 miles total 10,600 vehicles for sale. Based on that number, CarMax Reno accounts for a small portion of the total market at 3%.
Keep in mind that the CarGurus listings are of vehicles available across the Reno area. The advantage of going to CarMax is being able to compare a number of different vehicles at the same time.
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