Updated: Apr 25, 2021
Before Heading to CarMax Phoenix - it's worth giving a few quick facts about the Phoenix location and what makes it so great compared to other locations.
Where is CarMax Phoenix Located?
Address: 1480 E. Motorplex Loop Gilbert, AZ 85297
Phone Number: (480) 718-2234
Hours of Operation:
Car lot & showroom hours
Monday - Friday: 10AM - 9PM
Saturday: 9AM - 9PM
Sunday: 12PM - 7PM
Service Repair Hours
Monday - Friday: 7:30AM - 6PM
This location offers appointments and walk-ins, curbside purchases and curbside pickup, vehicle delivery within 60 miles, solo test drives, and a money-back guarantee.
NOTE: Stay informed on CarMax’s response to the COVID-19 pandemic at carmax.com.
What Are the Reviews Like for CarMax Phoenix?
Customers have generally reported positively about their experience at the Phoenix CarMax retailer(s). It’s expected that the car buying experience depends largely on who the car salesman is. Those who are fortunate to work with a good sales associate have praised them and the customer service they received. Likewise, poor reviews are left by those who worked with reps whose only goal was to sell cars without the buyer’s feelings and needs in mind.
Below are ratings from reputable sources:
Yelp: 3.5 out of 5 stars
Many customers expressed frustration regarding the service department. After purchasing vehicles from CarMax, customers reported having to come back not long after to deal with repairs. These buyers fault CarMax since they claim to conduct a 125+ point inspection on all vehicles.
How Many Vehicles Does CarMax Phoenix Offer?
As of January 2021, CarMax Phoenix has an available inventory of 498 vehicles. There are a wide variety of makes that are sold, but Nissan vehicles are primarily what you can expect to find at CarMax Phoenix. There is a good distribution of vehicle age ranging from 2010 and newer, though most cars are from model years 2017 to 2019. Mileage ranges from zero to 130,000 miles, but most vehicles fall somewhere between 10,000 to 60,000 existing miles.
How Are Cars at CarMax Phoenix Priced?
Most vehicles available at CarMax Phoenix cost anywhere from $10,000 to $20,000. More affordable vehicles you can expect to find are older or high mileage, sedan style vehicles. More expensive vehicles are newer (2018+) luxury models (e.g. Land Rover, Mercedes Benz, Audi, etc), reliable makes such as Honda and Toyota, as well as large SUVs and trucks.
What Percentage of the Phoenix Car Market Does CarMax Phoenix Have?
We searched CarGurus to get an idea of how many cars CarMax has available compared to the nearest stores around the city center. CarGurus’ listings of used cars in the Phoenix area that are 2010 and newer, as well as under 100,000 miles total 26,300 vehicles for sale. Based on that number, CarMax Phoenix accounts for a small portion of the total market at 1.89%.
Keep in mind that the CarGurus listings are of vehicles available across the Phoenix area, and at multiple locations. The advantage of going to CarMax is being able to compare a number of different vehicles at the same time.
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