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  • Nicholas Hinrichsen

CarMax Memphis

Before Heading to CarMax Memphis - it's worth giving a few quick facts about the Memphis location and what makes it so great compared to other locations.


Where is CarMax Memphis Located?


There are two CarMax locations in Memphis, Tennessee.


Germantown

Address: 3475 S. Germantown Road Memphis, TN 38119


Phone Number: (901) 291-7702


Hours of Operation:

Car lot & showroom hours

Monday - Friday: 10AM - 9PM

Saturday: 9AM - 9PM

Sunday: 12PM - 7PM


Service Repair Hours

Monday - Friday: 8AM - 5PM


Memphis

Address: 7771 Highway #64 Memphis, TN 38133


Phone Number: (901) 462-8032


Hours of Operation:

Car lot & showroom hours

Monday - Friday: 10AM - 9PM

Saturday: 9AM - 9PM

Sunday: 12PM - 7PM


Service Repair Hours

Monday - Friday: 7:30AM - 6PM


These locations offer appointments and walk-ins, curbside purchases and curbside pickup, vehicle delivery within 60 miles, solo test drives, and a money-back guarantee.


NOTE: Stay informed on CarMax’s response to the COVID-19 pandemic at carmax.com.


What Are the Reviews Like for CarMax Memphis?


Customers generally report having a good experience at the Memphis CarMax retailer. The car buying experience depends largely on who the car salesman is. Those who are fortunate enough to work with a good sales associate will praise them and the customer service they received. Likewise, ending up with a rep who is only there to sell cars and is not helpful results in a poor review.


Below are ratings from reputable sources:


Germantown:

  • Yelp: 3.5 out of 5 stars

Memphis:

  • Yelp: 3 out of 5 stars

Several customers describe having an excellent buying experience, but a common complaint for this location was that their experience with the service department was frustrating. After purchasing vehicles from CarMax, many reported having to come back not long after to deal with repairs. These buyers fault CarMax since they claim to conduct a 125+ point inspection on all vehicles.


How Many Vehicles Does CarMax Memphis Offer?


As of January 2021, CarMax Memphis has an available inventory of 420 vehicles. Through data analysis, we found that these retailers sell a wide variety of makes, such as Toyota, Honda, Audi, Chevrolet and much more. When it comes to the age and mileage of the cars, there is a good distribution of age ranging from 2010 and newer, though most cars are from model years 2017-2019. With mileage it ranges from zero up to 130,000 miles, but most vehicles fall somewhere 10,000 to 50,000 existing miles. Older vehicles with higher mileage, as well as newer vehicles with low mileage are also for sale at this location.

How Are Cars at CarMax Memphis Priced?


Based on the chart below, most vehicles available at CarMax Memphis range from $10,000 to $25,0000. More affordable vehicles you can expect to find are older or high mileage, sedan style vehicles. More expensive vehicles are new (2018+) luxury models (e.g. Land Rover, Mercedes Benz, Audi, etc), reliable makes such as Honda and Toyota, as well as large SUVs and trucks.

What Percentage of the Memphis Car Market Does CarMax Memphis Have?


We searched CarGurus to get an idea of how many cars CarMax has available compared to the nearest stores around the city center. CarGurus’ listings of used cars in the Memphis area that are 2010 and newer, as well as under 100,000 miles total 9,800 vehicles for sale. Based on that number, CarMax Memphis accounts for a very small portion of the total market at 4.3%.


Keep in mind that the CarGurus listings are of vehicles available across the Memphis area, and at multiple locations. The advantage of going to CarMax is being able to compare a number of different vehicles at the same time.


Refinance with WithClutch

Purchasing a vehicle comes with the responsibility of beginning to pay it off. Oftentimes dealers charge very high interest rates. Whether you purchased from a dealer or a private-seller, WithClutch can help you save money and time by allowing you to refinance your loan from the comfort of your home! Use the free Auto Loan Refinance Calculator to find out how much you could save.

If this is something that appeals to you, follow these simple steps to begin your refinance journey and get you on the best payment plan to finally be free of your auto loan.