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CarMax Laurel

Before Heading to CarMax Laurel - it's worth giving a few quick facts about the Laurel location and what makes it so great compared to other locations.

Where is CarMax Laurel Located?


Address: 8800 Freestate Drive Laurel, MD 20723

Phone Number: (301) 957-7162

Hours of Operation:

Car lot & showroom hours

Monday - Friday: 10AM - 9PM

Saturday: 9AM - 9PM

Sunday: 11AM - 7PM

Service Repair Hours

Monday - Friday: 7:30AM - 6PM

Laurel Toyota

Address: 8801 Freestate Drive Laurel, MD 20723

Phone Number: (301) 957-7299

Hours of Operation:

Car lot & showroom hours

Monday - Friday: 10AM - 9PM

Saturday: 9AM - 9PM

Sunday: 11AM - 7PM

Service Repair Hours

Monday - Friday: 7AM - 6PM

Saturday: 8AM - 5PM

These locations offer appointments and walk-ins, curbside purchases and curbside pickup, vehicle delivery within 60 miles, solo test drives, and a money-back guarantee.

NOTE: Stay informed on CarMax’s response to the COVID-19 pandemic at

What Are the Reviews Like for CarMax Laurel?

Customers generally report having a good experience at the Laurel CarMax retailer. The car buying experience depends largely on who the car salesman is. Those who are fortunate enough to work with a good sales associate will praise them and the customer service they received. Likewise, ending up with a rep who is only there to sell cars and is not helpful results in a poor review.

Below are ratings from reputable sources:


  • Yelp: 3 out of 5 stars

Laurel Toyota:

  • Yelp: 3.5 out of 5 stars

Several customers describe having an excellent buying experience, but a common complaint for this location was that their experience with the service department was frustrating. After purchasing vehicles from CarMax, many reported having to come back not long after to deal with repairs. These buyers fault CarMax since they claim to conduct a 125+ point inspection on all vehicles. Other buyers did not have a good experience when it came to their scheduled appointments being honored. They described showing up to the location and having to wait over an hour to be helped even with an appointment.

How Many Vehicles Does CarMax Laurel Offer?

As of January 2021, CarMax Laurel has an available inventory of 859 vehicles. Through some data analysis, we found that these retailers sell a wide range of makes, but since Laurel Toyota sells new and used Toyotas, the inventory is saturated with mostly Toyota vehicles. When it comes to the age and mileage of the cars, there is a good distribution of age ranging from 2010 and newer. Again with mileage it ranges from zero up to 130,000 miles, but most vehicles fall somewhere 30,000-40,000 existing miles. Older vehicles with higher mileage, as well as newer vehicles with low mileage are also for sale at this location.

How Are Cars at CarMax Laurel Priced?

Based on the chart below, most vehicles available at CarMax Laurel range from $10,000 to $20,0000. More affordable vehicles you can expect to find are older or high mileage, sedan style vehicles like a 2012 Nissan Altima with 93,000 miles. A car you can expect for around $20,000 would be a 2010 Jeep Wrangler with about 85,000 miles. More expensive vehicles are new (2018+) luxury models (e.g. Land Rover, Mercedes Benz, Audi, etc), reliable makes such as Honda and Toyota, as well as large SUVs and trucks.

What Percentage of the Laurel Car Market Does CarMax Laurel Have?

We searched CarGurus to get an idea of how many cars CarMax has available compared to the nearest stores around the city center. CarGurus’ listings of used cars in the Laurel area that are 2010 and newer, as well as under 100,000 miles total 65,200 vehicles for sale. Based on that number, CarMax Laurel accounts for a small portion of the total market at 1.3%.

Keep in mind that the CarGurus listings are of vehicles available across the Laurel area, and at multiple locations. The advantage of going to CarMax is being able to compare a number of different vehicles at the same time.

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