Before Heading to CarMax Dallas - it's worth giving a few quick facts about the Dallas location and what makes it so great compared to other locations.
What percentage of the Dallas car market does CarMax Dallas have?
Where is CarMax Dallas Located?
There are two CarMax locations in Dallas, Texas.
Address: 12715 LBJ Freeway Garland, TX 75041
Phone Number: (972) 543-6408
Address: 4448 W. Plano Parkway Plano, TX 75093
Phone Number: (972) 836-1031
Hours of Operation for BOTH Locations:
Car lot & showroom hours
Monday - Friday: 10AM - 9PM
Saturday: 9AM - 9PM
Service Repair Hours
Monday - Friday: 7:30AM - 6PM
These locations offer appointments and walk-ins, curbside purchases and curbside pickup, vehicle delivery within 60 miles, solo test drives, and a money-back guarantee.
NOTE: Stay informed on CarMax’s response to the COVID-19 pandemic at carmax.com.
What Are the Reviews Like for CarMax Dallas?
Customers have generally reported positively about their experience at the Dallas CarMax retailer(s). It’s expected that the car buying experience depends largely on who the car salesman is. Those who are fortunate to work with a good sales associate have praised them and the customer service they received. Likewise, poor reviews are left by those who worked with reps whose only goal was to sell cars without the buyer’s feelings and needs in mind.
Many customers expressed frustration regarding the service department. After purchasing vehicles from CarMax, customers reported having to come back not long after to deal with repairs. These buyers fault CarMax since they claim to conduct a 125+ point inspection on all vehicles.
How Many Vehicles Does CarMax Dallas Offer?
As of January 2021, CarMax Dallas has an available inventory of 619 vehicles. There are a wide variety of makes that are sold, but Chevrolet and Nissan vehicles are primarily what you can expect to find at CarMax Dallas. There is a good distribution of vehicle age ranging from 2010 and newer, though most cars are from model years 2017 to 2018. Mileage ranges from zero to 130,000 miles, but most vehicles fall somewhere between 20,000 to 40,000 existing miles.
How Are Cars at CarMax Dallas Priced?
Most vehicles available at CarMax Dallas cost anywhere from $10,000 to $20,000. More affordable vehicles you can expect to find are older or high mileage, sedan style vehicles. More expensive vehicles are newer (2018+) luxury models (e.g. Land Rover, Mercedes Benz, Audi, etc), reliable makes such as Honda and Toyota, as well as large SUVs and trucks.
What Percentage of the Dallas Car Market Does CarMax Dallas Have?
We searched CarGurus to get an idea of how many cars CarMax has available compared to the nearest stores around the city center. CarGurus’ listings of used cars in the Dallas area that are 2010 and newer, as well as under 100,000 miles total 21,300 vehicles for sale. Based on that number, CarMax Dallas accounts for a small portion of the total market at 2.9%.
Keep in mind that the CarGurus listings are of vehicles available across the Dallas area, and at multiple locations. The advantage of going to CarMax is being able to compare a number of different vehicles at the same time.
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