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How to save thousands on your First Hawaiian Bank auto loan

You can lower your monthly payments on your First Hawaiian Bank auto loan and save $450 every year / $38 every month through refinancing. You are a great candidate for refinancing if (a) you got your current loan at the dealership and/or (b) made all of your loan payments on time.

Instead of making your monthly payment to First Hawaiian Bank why not refinance now and save thousands in minutes.

Table of contents


  1. How to make your First Hawaiian Bank payment
  2. Some background on First Hawaiian Bank
  3. Refinance your First Hawaiian Bank auto loan
  4. First Hawaiian Bank loan payoff amount
  5. How soon can you refinance your First Hawaiian Bank loan
  6. Will refinancing your First Hawaiian Bank loan hurt your credit
  7. Can I skip a car payment with First Hawaiian Bank
  8. Does First Hawaiian Bank have a grace period
  9. How long does First Hawaiian Bank take to repossess my car
  10. What happens if I pay extra on my First Hawaiian Bank loan
  11. Savings from refinancing your First Hawaiian Bank loan
  12. First Hawaiian Bank reviews
  13. Does First Hawaiian Bank report to the credit bureaus
  14. First Hawaiian Bank car loan refinance rates
  15. Can you refinance your First Hawaiian Bank loan with the same lender
  16. Refinance your First Hawaiian Bank loan now

How to make your First Hawaiian Bank payment


If you currently have a loan with First Hawaiian Bank paying online is easy. Simply go to https://www.fhb.com/en/## and mid-left at Login. You can choose between:

  • Making a one time payment.
  • Enrolling in Autopay from your checking account.

Please note that many banks and financial institutions offer a rate discount for enrolling in autopay (to reduce your interest expense and lower your monthly payment). First Hawaiian Bank would have highlighted this option to you to get you into a lower interest rate when you got pre-qualified during your application process for your auto financing.

If you can't pay online, you've also got the option to:

Pay your bill over the phone: Call 1-888- 844-4444

Pay your bill through the mail: Send a check to First Hawaiian Bank

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847

Nicholas Hinrichsen - Published: September 1, 2020

Some background on First Hawaiian Bank


Before going into more detail, here a little background about First Hawaiian Bank: First Hawaiian, Inc. is a bank holding company that was founded in 1858. Charles Reed Bishop and William Aldrich, who started the bank, owned Bishop & Co., the first successful banking partnership under the laws of the Kingdom of Hawaii.

The company changed its name to First Hawaiian Bank in 1969 after the Cooke Trust Company acquired the company in 1966. Over the years, the bank has acquired branches from U.S. Bancorp, merged with Pioneer Federal, merged with Bank of the West, and acquired some of Union Bank of California's branches abroad. BNP Paribas acquired First Hawaiian Bank and its parent company, BancWest, in 2001 and, by 2019, had sold its remaining stake in the bank.

It is headquartered in Honolulu, Hawai'i, and is the oldest financial institution in Hawai'i. The company has 57 branches spread throughout Hawai'i, two in Saipan, and three in Guam. First Hawaiian offers the following bank services: deposit products, wealth management, insurance, and lending services. In 2017, the company had $20 billion in total assets and was listed on Forbes' America's 100 Largest Banks.

First Hawaiian Bank targets the segment of American car shoppers with good (i.e. prime) credit and we observed an average auto loan interest rate of 7% (within a range of +/- 3%), while rates vary a lot by credit score. Our First Hawaiian Bank auto loan calculator can pre-qualify you hassle-free through a simple credit application and help you get a sense for how much you can expect to save from a First Hawaiian Bank auto refinance and the best rates.

Refinance your First Hawaiian Bank auto loan


To lower your monthly payments on your First Hawaiian Bank (also known as FHB) auto loan, you need to find a lender that can extend your used car loan term or who offers lower auto loan rates before the loan is paid in full. The best way to do so is through an online application that returns your annual percentage rate (APR) immediately. Usually, lenders offer you a lower rate than your current auto loan for one of two reasons:

  1. When you bought your car, the participating dealer marked up your rate. That's common for auto loan originations and to make more money
  2. You improved your credit over time and now qualify for a lower car payment and interest rate.

Both of these observations are common sense and the reason for why you can save a lot of money, especially if you drive your car for personal use. You improved your credit with the credit bureaus from prime credit (i.e. between 680 and 720 on your credit report) to super prime credit (i.e. above 720), you're not facing any financial difficulties and therefore, your new lender will be likely one of the following ones:


You successfully got out of the prime credit segment (a FICO between 680 - 720 on your credit history) and moved into the super prime credit segment (FICO above 720). Credit Unions love super-prime members. These lenders have a community charter, are FDIC approved and are non-profits providing a great customer experience. Therefore, the rates are as low as they get.

In the following, we will walk you through the exact steps to pay off your First Hawaiian Bank loan. If you want to skip the details and refinance now through a simple loan application, get an offer with a few clicks and with no impact on your credit.

First Hawaiian Bank loan payoff amount


First and foremost, we need to pull up your First Hawaiian Bank loan payoff statement. The loan payoff statement is not your outstanding balance. Instead, the loan payoff statement summarizes the following data points:

  • your payoff amount (usually your loan amount balance plus a few small fees)
  • the due date until your payoff is valid to avoid late fees (usually 10 days from when you requested it)
  • the per-diem (how much of daily interest your loan accumulates)
  • your account number (the new lender needs that to payoff your loan)
  • the payoff address (the new lender needs to know where to mail the check to)

There is no such thing as prepayment penalty and all the above information can be found on the official payoff statement, just to be clear. You have multiple payment options but first you need to locate the payoff statement from First Hawaiian Bank's customer service reps:

  1. Call the First Hawaiian Bank customer service phone number at 1-888- 844-4444 and ask to be connected to the loan payoff department.
  2. Log into the online banking at Login (https://www.fhb.com/en/##, mid-left) and browse to the 'Loan Payoff' tab. You will be able to download a PDF.
  3. Do a three-way phone call with the new lender and a First Hawaiian Bank customer service rep at 1-888- 844-4444, which allows the new lender to ask First Hawaiian Bank all the questions necessary to pay off your existing loan.

Should you plan to payoff your loan and you are currently in the United States, you can overnight a check to the following address:

First Hawaiian Bank
PO Box 3200
Honolulu, HI 96847

Once you paid off your auto loan, expect to receive the vehicle title along with a lien release letter in the mail. Car loans are usually secured personal loans and in order to be able to sell your vehicle or refinance it, you need the lien release in hand.

We provided those addresses above because we always struggle to find a service provider's contact information. Just be aware, due to COVID-19, waiting times for customer service reps might be longer than usual. Want us to take care of the refinance for you? We can lower your rate in less than two minutes.

How soon can you refinance your First Hawaiian Bank loan


You're eager to refinance your First Hawaiian Bank loan? Great, you should absolutely work towards lowering your First Hawaiian Bank payments through refinancing.

Car dealerships make most of their money on finance and insurance products. Therefore, there's a good chance that you are overpaying and can save money through refinancing - already the day you drive off the lot! That said, you will save the biggest amount of money from refinancing after you made 12 to 18 payments. That's when you will notice the effect from improving your credit above and beyond good (i.e. prime) credit.

That said, we recommend checking regularly: you can get a free refinance offer with no impact on your credit in three simple steps.

Will refinancing your First Hawaiian Bank loan hurt your credit


Refinancing will not hurt your credit! If you have the app CreditKarma installed on your phone, take a peek at what factors determine your credit. You will find the following:

  • Number of Hard Inquiries (less is better)
  • Age of Credit history (more is better)
  • Credit Card Utilization (less is better)
  • Total Accounts (more is better)
  • Derogatory Marks (less is better)
  • Payment History (more is better)

None of these factors is impacted negatively if you obtain a refinancing offer for your First Hawaiian Bank loan. Lenders don't need to do a hard credit inquiry to make you a firm refinance offer. Neither do they charge an application fee. From a soft credit pull, we can see your whole credit file and estimate your rate.

Should you decide to accept the refinance offer, the new lender will have to perform a hard inquiry in order to add your new loan to your credit file. The hard inquiry, however, only happens after you have been approved.

We argue that the positive impact of refinancing your First Hawaiian Bank loan outweigh the negative impact of the hard credit inquiry: after you refinance your First Hawaiian Bank loan, you will have a lower rate and lower monthly payments. As a result, the likelihood that you will be able to establish a perfect payment history increases which will drive your score up quickly.

Can I skip a car payment with First Hawaiian Bank


You're short on cash and are wondering whether you can skip a car payment with First Hawaiian Bank? The answer is yes, you can defer one or more payments on your existing auto loan. You have to talk to First Hawaiian Bank about the deferral first though. You can't just not pay or you risk collection calls and ultimately a repossession.

Ideally, you give First Hawaiian Bank a call at 1-888- 844-4444 and describe your situation. First Hawaiian Bank's goal is for you to make your payments throughout the whole term of the loan. Finance charges will continue to accrue on the unpaid loan balance, which means you will end up paying more on your loan after all. But for as long as you communicate well with First Hawaiian Bank, they will defer one or more payments out of courtesy and to help you with your repayment.

All that said, you can lower your First Hawaiian Bank payments through refinancing if you've made all your latest payments on time. In three simple steps, you can find out how low your payments could be without having to skip a payment or two.

Does First Hawaiian Bank have a grace period


The First Hawaiian Bank late payment policy provides a grace period of 7 to 15 days. Grace periods vary from lender to lender and due to the coronavirus pandemic, banks have become a lot more lenient with their borrowers.

Late fees vary drastically by loan, the minimum late fee we've encountered was 5% of the monthly payment amount. However, we strongly advise not to take advantage of First Hawaiian Bank's grace period unless you have an emergency. You'd be putting your credit at risk, which can have a long-term, negative impact on your personal finances.

Instead, we recommend exploring if refinancing can help you reduce your monthly burden and potentially even provide unexpected cost savings. Provide your phone number and follow our three simple steps to get a firm offer, 100% online and with no hit on your credit.

How long does First Hawaiian Bank take to repossess my car


Repossession law varies slightly from state to state and range from 3 to 5 months after you stopped making payments on your First Hawaiian Bank loan. Each individual retail and installment contract - the contract you signed when you got your car and First Hawaiian Bank loan - states what constitutes a default.

Some states and contracts even trigger a repossession within 45 days (or a month and a half) of being in default. You are in default when you stopped making your payments and for as long as you haven't paid the First Hawaiian Bank late fees.

Just catching up with your missed payments making First Hawaiian Bank whole doesn't automatically mean you're not in default anymore. You really need to pay First Hawaiian Bank everything you owe including fees to be not considered in default any longer.

What happens if I pay extra on my First Hawaiian Bank loan


The answer is simple: your loan term will shorten but your monthly payment will stay the same. A number of our customers hope they can reduce their monthly payments through paying extra but no lender will do that.

To lower your monthly payments, you have to refinance your loan. If you haven't considered refinancing your First Hawaiian Bank loan yet, you definitely should: not only can you reduce your monthly payments within 2 minutes or less, your total interest expense will go down as well and as a result, you can save $450 every year / $38 every month.

Savings from refinancing your First Hawaiian Bank loan


We performed a study on the top 40 auto loan companies to refinance and found that the average First Hawaiian Bank loan rate is around 7% (within a range of +/- 3%). If you made your payments for 6 / 12 / 18 consecutive months, you're guaranteed to be able to save money on your First Hawaiian Bank loan.

Your new interest rate should be on the order of 4% or below. That means you will save $300 every year / $25 every month if your remaining loan balance is around $10,000 and you refinance. Usually, we see higher loan balances when refinancing our customers, e.g. around $15,000. If your loan balance is around $15,000 you will save $450 every year / $38 every month when you lower your rate by 3%.

For a guaranteed rate in less than 2 minutes, open WithClutch.com, enter your phone number, select your goal (e.g. 'Lower my monthly payment') and click on 'Apply Now'. Our process will not hurt your credit and you'll receive a firm and guaranteed rate with not more than 5 clicks. Should you have any further questions, check out our FAQs.

First Hawaiian Bank reviews


If you currently have a loan with First Hawaiian Bank, you most likely got the loan at the dealership during the car purchase. You probably used your used vehicle as a trade-in to lower your down payment. The dealer found you your loan and you can make your payments by clicking on Login at https://www.fhb.com/en/##.

79% of all Americans with auto loans get their auto loan at the dealership. People shop for new cars, they don't shop for new loans. As a result, auto dealers have a leg up when it comes to giving car shoppers loans. In fact, the same is true for auto insurance and when you inquire about a warranty.

The challenge is this:

  1. the number 1 goal of a car dealer is to sell a car
  2. the number 2 goal of a car dealer is to sell the car at the highest possible margin

Considering the interests of the car dealer and how most car shoppers get their loans, no wonder Americans are overpaying on their interest rates, right?

As mentioned above, First Hawaiian Bank is an auto loan and financial services company that specializes on the segment of Americans with good (i.e. prime) credit. We looked at reviews for First Hawaiian Bank and found the following:

  • BBB: 1 out of 5 stars and 18 complaints
  • Yelp: 1.5 out of 5 stars from 80 reviews
  • Glassdoor: 3.8 out of 5 stars from 110 reviews

Ever wondered if First Hawaiian Bank treats everyone like you? Sadly, they do. Other loans you might have also qualified for could have been with one of the following auto loan companies:


If you bought your car at a Franchise Dealership, you may have qualified for a loan with one of the Captive Finance companies (i.e. the auto loan companies that are owned by the respective car brand), e.g.:


After you've made your first 6 / 12 / 18 payments, your chance to refinance your loan and lower your monthly payments has come. The challenge with refinancing is that most auto loan companies require you to visit their branch before they can give you any indication of how much money you will be saving. Fortunately, we can help with that.

Does First Hawaiian Bank report to the credit bureaus


When you first obtained your auto loan, First Hawaiian Bank reported your new loan to the credit bureaus. Your First Hawaiian Bank loan shows up as a so called trade-line on your credit report. Through a soft or hard credit inquiry, we can see:

  • When you got your First Hawaiian Bank loan
  • What your initial balance was
  • How high your monthly payment is
  • Whether you've made your payments in time and full
  • How high your outstanding balance is
  • How many payments are remaining

If you miss a payment, First Hawaiian Bank will very likely report the incident to the credit bureaus. Just like any other auto finance company, First Hawaiian Bank will also report to the credit bureaus when you paid off your loan or refinanced it. In both of those cases, your loan will show up as paid off.

First Hawaiian Bank car loan refinance rates


We can help you get the following First Hawaiian Bank refinance rates:

Credit New car Used car
760+ 2.69% 3.49%
700-760 3.00% 4.25%
650-700 5.50% 6.50%
600-650 9.75% 10.75%
550-600 15.50% 17.50%
Below 550 22.00% 22.00%

As mentioned above, First Hawaiian Bank car loan rates vary a lot by credit score, i.e. lowest rate for excellent credit to highest rate for challenged credit. Yet, the rates are usually the same no matter where you live in the United States - be it Hawaii or Maine, Alaska or Florida. We therefore recommend taking a look at your First Hawaiian Bank refinance offer for your exact and personalized refinance terms.

Can you refinance your First Hawaiian Bank loan with the same lender


The answer is short and sweat: no, you cannot refinance a First Hawaiian Bank loan with the same lender. First Hawaiian Bank does one of two things with your loan:

  • Keep it and generate profit over the course of the loan and while you are paying your interest.
  • Sell your loan to an institutional investor or the public through a securitization to realize a lump sum profit immediately.

In both of those cases, the institution holding your loan is expecting your monthly payments. When you refinance, however, you change the expected cash flow to First Hawaiian Bank, which impacts First Hawaiian Bank's bottom line. First Hawaiian Bank would not allow that.

Therefore, First Hawaiian Bank won't let you refinance your loan with the same lender (i.e. First Hawaiian Bank). Instead, you need to find a new lender offering a lower rate.

Fortunately, we recently studied the best auto loan refinancing companies and wrote a thorough review. In a nutshell, only WithClutch offers a fully digital pre-qualification experience, even for borrowers with minimum monthly income and without charging unreasonable fees. We do our best to give our clients the best auto refinance loans. Our partner lenders can offer the lowest rates and can help with lease buyouts as well as refinancing.

Refinance your First Hawaiian Bank loan now



Haven't explored refinancing yet?
WithClutch.com is a fully digital platform that lets car owners like you do so from the comfort of their own home. No need to set a foot in a bank or credit union. You can lower your rate or get cash in as little as 20 seconds.

Follow three simple steps to refinance your auto loan, get approved in seconds and save thousands in minutes.

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